SIC Marquage Industriel Canada Inc - Boucherville, Québec

Michael G.

We made an appointment with SIC Marking and gave them all the details of my machine including model number and SIN. We set up an account with them and once the paperwork was completed, we were on our way to Boucherville for our appointment to repair.
After we got there, we were told that that my dot peen marking machine was discontinued and not repairable. The problem was determined to be a "memory failure" warning which was accurately diagnosed by the technician Michel at SIC. Once we got there, we were told that they do not have the part (unavailable or discontinued) and it was too risky to unsolder as that could potentially damage the circiut board. Then they said that we should consider purchasing the replacement machine for approx $7K.
We left quite dissapointed but were not convinced with their diagnosis and advice.
After 5 minutes of research on the internet, we found the exact part that we needed for $12.50 and it snapped right in place! No soldering, nothing.
Good I didn't panic.

Mike O.

A very dedicated support and commercial team, offering factory direct service, support, repairs to the manufacturing and distribution industries across Canada. A very experienced team.

Ben R.

The best and only manufacturer of permanent marking systems in Canada

carlcortez

Really good service on their product.
Thanks

benoit R.