Mosaic Manufacturing - Toronto, Ontario

Mosaic Manufacturing : Un Fabricant de Pointe

Mosaic Manufacturing est une entreprise à la pointe de la technologie, située à Toronto, au Canada, connue pour ses produits d'impression 3D de haute qualité. Avec une expertise avancée dans la fabrication et la conception d'imprimantes 3D, Mosaic Manufacturing a gagné la confiance de nombreux clients dans le monde entier. L'entreprise se distingue par sa spécialisation dans les produits Palette et Element, qui répondent parfaitement aux besoins des individuels en matière d'impression 3D.

Implantée à l'adresse 111 Peter St Unit 403, Toronto, ON M5V 2H1, Canada, Mosaic Manufacturing est facilement accessible en fauteuil roulant, ce qui en fait un lieu accueillant pour les personnes handicapées. De plus, le parking est également accessible aux personnes en fauteuil roulant, facilitant l'accès à l'entreprise.

Spécialités et Services

• Imprimantes 3D de haute qualité
• Produits Palette et Element
• Matériel d'impression 3D
• Software de conception

Autres données d'intérêt

• Entrée accessible en fauteuil roulant
• Stationnement accessible en fauteuil roulant

Mosaic Manufacturing est réputé pour sa solution de soutien exceptionnelle. Les clients ont souligné l'accessibilité et la disponibilité de l'équipe de soutien, qui est toujours là pour aider, même après la vente. En outre, l'entreprise se distingue par sa garantie et son remplacement de pièces usées, ce qui montre leur engagement envers le client.

Commentaires des clients

L'entreprise a reçu 46 avis sur Google My Business, avec une moyenne de 4,5/5. Les clients sont ravis des produits Palette et Element, appréciant leur facilité d'utilisation et leur qualité. Beaucoup ont également complimenté le support technique, qui est décrit comme "inégalé" et toujours prêt à aider.

Un client a partagé, "J'adore les produits Palette et Element de Mosaic. N'hésitez pas à vérifier ce que Mosaic peut faire pour vos impressions individuelles. Leur logiciel est convivial et le support est toujours là pour aider."

Recommandation finale

Si vous cherchez une entreprise de pointe dans le domaine de l'impression 3D, Mosaic Manufacturing est une excellente option. Avec une excellente réputation, un engagement envers le client et une gamme de produits innovants, Mosaic Manufacturing est certainement une entreprise à surveiller. N'hésitez pas à visiter leur site web pour en savoir plus sur leurs produits et services.

👍 Avis de Mosaic Manufacturing

DJ S.

5/5

Love the Palette and Element 3D printing products! Check out what Mosaic can do for your individual prints. Their software is user friendly and support is always there to help.

William T.

5/5

Mosaic stands behind their product like no other company. My machine a Palette 2S was bought when they first came out. If I have problems (most were self inflicted) they always have solutions. If parts are worn they often replace them. This is a company that really tries to work the customers.

Joseph Y.

5/5

Top notch customer support. Had some minor issues with our printer initially in the early stage of its launch but the account manager and the tech support team were responsive and transparent, focused on problem solving. The monthly newsletter style technical notes / updates are also great. My team is happy with the performance of the Element HT so far.

Patrick N.

5/5

I wanted to share a very positive experience with Mosaic, Mosaic Support, and specifically Jonny.
I purchased a second hand palette 3, when received it was not splicing properly, and had a really odd fail point that did not always replicate in the same way. I worked through a number of the general knowledge base articles (reset, start from scratch setup etc.) Then into the help docs and forums. Once I exhausted the self help options decided to reach out to Mosaic support to see about replacement parts or any help that might resolve. When I contacted mosaic I made clear I bought the palette second hand and was not their original customer. That didnt matter one bit, Mosaic acted and treated me as though I bought the machine new from them! Jonny responded frequently and in reasonable time frames. Responses were not the typical "try this" often received via other support system/companies etc.
Jonny would provide the suspicions of causes, methods for me to (fix/steps) KB articles were secondary as reference and not the main support. Lastly, in most support instances I have seen other teams ghost when the troubleshooting or issue drags on for an extended period, not the case with Jonny. We worked together via email for an extended period of time and Mosaic never disappeared or started to infer anything along the ways of making an exit, only working to a solution. In the end we were able to find a more than adequate solution. There are multi color AMS and printers, looking out to potential future purchases for color printing options, based on the use of my current unit and more so the support experience, Mosaic will most certainly be on my list.

Chris T.

2/5

While the Palette works well when it works it is extremely unreliable. I've been using it since 2018 starting with the P2P. I bought another and then the P3P. All three machines have problems. Support tries to be helpful but i never walked away from them with the problem being solved. Extremely unreliable. In 2023 your options for multicolored printing should extend far beyond a Palette. I do not recommend this device to anyone. It may work with no problems but you're taking a gamble.

Bryce K.

5/5

I was given one of their older models from a friend. The unit needed a bit of TLC and a few replacement parts. Their support team was stellar... especially considering the age of the product! Assuming I find good uses for multi-filament printing, I'll definitely be buying their newest model.

Thomas K.

5/5

Mosaic Palette 3Pro is an amazing machine it can take time to set it up, from 30min to a year(I had issues with my printer at the same time)
But the support is amazing they are quick to respond and if something breaks they ship out fast at a great price.

Cory W.

5/5

I'm on my second Palette device (soon to be third). Their product is heads above anything else on the market. The device itself is built like a tank. It is reliable and easily serviceable. On top of that, their customer service. is extraordinary. Great company. May you continue to prosper!