JWS Bespoke - North York, Ontario

Christian R.

I had an outstanding experience at JWS Bespoke. Sunita was incredibly knowledgeable and experienced, making the entire suit fitting and buying process a breeze. She took the time to understand exactly what I wanted and ensured everything was perfect. The quality of the suit is amazing—attention to detail, fine craftsmanship, and a perfect fit. I couldn't be happier with the service and the final product. Highly recommend JWS Bespoke for anyone looking for top-notch suit!

MVC

Had a custom tux created for my wedding. The process was pleasant and the suit was very high quality. I had the opportunity to deal with multiple employees and their customer service was outstanding. I can definitely recommend, thank you JWS.

Byron

A flawed process, bad customer service, and inferior product.

I have bought suits all over the city. From Strellson, to Tom's, to Harry Rosen and small boutiques. This is not the place you want to shop. I purchased 4 suits and 6 shirts. I've never had such a bad product or customer experience.

They have a process where they measure you, send it off to China and cross their fingers. They were not ready on the date they said they would be.

When it was ready, they refuse to stand by the product when the fit isn't correct. I had the suits come back with different lengths of pants. They decided not to put a cuff on one where I had requested it. Each of the croches were way too high. They did not call me when they said they would to respond to the issues. Finally they responded via text, and tried to charge me for fixing what they couldn't get correct the first time.

This is just not suits should be made. Some things have been done for hundreds of years, a certain way, for good reason.

The fact is, with suits, you need a tailor on site to adjust the suit as it is on you to see how it fits. They do NOT have an on site tailor. Once your order is made, it is what it is, regardless of how it fits.

Aside from this the quality is highly questionable with cheap materials and craftsmanship. I already had a button fall off.

Buyer beware.

Ioannis M.

Got fitted and ordered my suit, told me it would be ready in 3 weeks. Pushed back 1 week then got a call to come in. I come in to get my suit and they didn't even order it. Crazy experience, not worth it at all

Sab S.

We had the pleasure of working with Sunita for a custom-made suit, and I couldn't be happier with the entire experience. From the initial consultation to the final fitting, Sunita's professionalism, attention to detail, and expertise made the process smooth and enjoyable. She took the time to understand our preferences and delivered a suit that fits perfectly and looks amazing. I highly recommend Sunita for anyone looking for high-quality tailoring and personalized service. Truly an outstanding experience!

SpiroElsie M.

If zero were a review I’d give it. Ordered a suit for my son’s prom 3 weeks ago. Told it would take a couple of weeks. Come the day after they told us it would in ( a week later than original). Get to store no suit. Won’t be in for another 4 days. Prom in 5. Now scrambling to buy a new suit. DO NOT SHOP HERE.

Tassja A.

Amazing customer service and the suit I had made turned out perfectly. They're very attentive to your preferences and very precise when measuring the best fit for you.

Andrew T.

Sunita helped me and my fiancée get custom wedding suits here. She was very helpful with the whole process, and the suits look amazing!

Other suit stores we felt had pushy sales staff, which pushed us away. Not the case here. Sunita made us feel at home and worked with us to find something we looked great in within our budget.