JMR - Jay's Mechanical Repairs - Strathmore, Alberta

Alien S. U.

This shop deserves a 10-star rating.
My car was broken on the way back to Calgary and brought to JMR. Initially, the staff doubted the head gasket had been blown, which could have led to $2,400 to get it fixed.
2 days later, the pretty and nice young receptionist called me saying it was not a big issue and just cost very little to fix.
I really appreciate what they did. They could have had a chance to make over $2000 but they didn't.
Love it!

The F.

JMR Auto Review

I can't say enough good things about JMR Auto. After a previous shop left me feeling hopeless about my car—claiming the engine was totaled—JMR took the time to properly diagnose the issue. They discovered it was just a leaking turbo and gave me practical advice to replace it instead of jumping to worst-case scenarios.

Since the last shop also failed to properly diagnose my brake problems, I asked JMR to take a look. They quickly found the issue—a faulty check valve—and fixed it without any unnecessary upsells or wasted time. While working on my brakes, they also noticed I was missing a transmission mount, something the previous shop completely overlooked.

What really sets JMR apart is their attention to detail and commitment to doing the job right. Even when small mistakes happen—and let’s be honest, they happen everywhere—they own up to it and fix them without extra charges. That level of accountability is rare and something I deeply appreciate.

Their front desk staff is just as impressive. Friendly, helpful, and patient, they make you feel welcome from the moment you walk in. If they don’t have the answer right away, they check with the mechanics to make sure you leave with accurate information.

Final Thoughts:
JMR proved that quality service and honesty still exist in the auto repair industry. After dealing with shops that overlook key issues and deflect responsibility, JMR was a breath of fresh air. Their expertise, accountability, and customer service make them my go-to shop from now on. I couldn’t be happier with my experience!

Alexander L.

Took my 2018 Ram 1500 to JMR for my Out Of Province Inspection & the team at JMR provided me with the greatest service I’ve ever had at any automotive shop. Jason and his team have fair pricing and they go above & beyond. Kind and courteous, I will definitely be a returning customer! Thank you Jason!

Deana N.

Words cannot express the degree of gratitude I feel toward Katie and Jay; I was in a precarious situation if left without our vehicle, as my husband needs to be travelling to Calgary for medical treatment on a daily basis. The compassion shown by Katie and Jay today reflects their generous souls.

I cannot recommend JMR strongly enough.
Thank you, thank you, thank you! 😇😇🥹🥹

D J.

This place is great. Very reasonable pricing for labour and they got everything done so quickly! I will be back if I am ever in need of a mechanic (:

mia N.

Amazing customer service, always helpful and very kind staff! Highly recommend JMR.

Nick B.

The mechanics and receptionist are fantastic. Great interactions with them. The owner not so much. He made the decision to permanently alter my vehicle to fit aftermarket parts instead of ordering the proper OEM parts, all without asking me first. Pretty big mechanic faux pas. When I even started to argue the point he threatened to keep my car and rip the parts out of it rather than come to a reasonable arrangement when it came to the very expensive bill he gave me for the hack job. I ended up paying him mostly because he was essentially holding my car hostage and I just didn't have the time to deal with him. They also ordered a part for me in Calgary, had me pick it up or else they would have to charge me 50 bucks for a 3 dollar part. Then when I went to the place, turned out they didn't even order the correct part so I had to look up the part number, reorder it myself and then make the trip twice.

Lastly, they don't carry diagnostic equipment for all car brands. Just domestics it seems. Maybe this guy was having an off day or something because I've heard nothing but good stuff from people around town. Either way, recommend you steer clear unless you have a domestic and I guess if he doesn't decide to be hostile when he makes a mistake.

EDIT: very hostile response from the owner again. The bill was a huge surprise, I was not quoted during the entire job. Only given the bill at the end of the job. As for the aftermarket parts I originally brought in, they did attempt to use those, which they discovered were wrong as well. That is 100% my fault yes. But when given the opportunity to use the proper parts, he still ordered ones that requires modifying the vehicle to use. Perhaps he finds me intimidating, which I can't help, but I in no way attempted to intimidate him into lowering the prices. I asked questions as to what they did and when they admitted to permanently altering my vehicle without consulting me first, I questioned the reasonableness of the bill and hours submitted on it for a job that would have otherwise been very simple with OEM parts. Once I said that he jumped straight into an ultimatum.

As for the diagnostic equipment, I specifically asked if they had VAGCOM diagnostic equipment at the start and the owner said no. For those that don't know (owner maybe included), you can get a VAGCOM/VCDS interface kit for about 150 bucks on Amazon. Then purchase a license from Ross Tech (price is different depending on if you're a mechanic shop or not). Download the software onto a laptop and you're off to the races. So for him to say he has top of the line aftermarket readers in one breath and then no to VAGCOM in the other seems odd to me.

Anyway, lesson learned, hopefully people reading this won't have to learn it too.

Robbie R.

I took my vehicle in for diagnostics, fault was intermittent and no error found. When I asked what the final charge was for testing I was told, “no charge. Bring it back when the fault returns and we will check again”. Reception was great and the young owner was better than we could wish for.