Laurent Benarrous
1/5
1st recommendation: Before placing a service call, make sure what's the minimum time you will be charged and if they will be sending two electricians (or one). As an example: I was charged two electricians at $102.50 each per hour to inquire about a problem with an electrical outlet. 2nd recommendation: I have been charged a $35 "Truck Fee". Over the years I have seen a lot of creative invoicing; however a "truck fee" is a first. Make sure you make it clear that you won't pay for a "truck fee". 3rd recommendation: The markup on parts seems to be high in my opinion (typically 25 to 50%) over the price you would pay at retail. Electricians will tell you that the parts they are selling are not available to public. Don't believe this: all the manufacturers selling to large retailers (Canac, Rona, etc...) such as Leviton, Eaton, etc. have all the required credentials (CSA, etc.) and all their products are safe. FYI: I was charged for 4 wooden screws 1½'' at 10 cents each ... cost for a screw is at best 2 cents. Fortunately, this service call which costed me $369.62 (for an unsolved problem because the electricians were not able to locate a junction box hidden somewhere in my home in all fairness) will avoid me to ask DanPro to bid on a large contract I am about to hand out this fall. Last comment: we agreed on a first date for a service call. I was called in the morning to cancel my appointment. Devil is in the details with DanPro. Make sure you pay attention to them ...
