Capital City Heating and Cooling Inc. - Ottawa, Ontario

Jordan B.

We were beyond impressed with this company and its service. From the initial intake call to our services and installation we were treated like we were family.
Jodie, who took our service call, was so welcoming and very accommodating. We commented on her exceptional energy and warm positivity.
Although I wasn’t able to meet Alex personally, I was told he too was very pleasant to deal with. He did place a call to us to list all the ways he could assist us and ultimately what our best course of action would be. Next, we met (the same day!) with Evan who provided us with a quote on a new AC and furnace unit and all the options that were available to us. Again, super professional and enthusiastic about his job. He outlined his own personal experience and even shared what unit he had in his own home.
Prices are very reasonable and at no point did we feel they were trying to sell us something we didn’t need.
I have recommended Capital City to family and friends and would encourage anyone to go with this company. Simply outstanding.

Dave S.

We've been trusting Capital City Heating and Cooling for our home comfort needs for many years now. They gave a great price and did an amazing install on my previous property (furnace, A/C and hot water tank), and they continue to service our current home. Shout out to Jodie for coordinating all of the calls and scheduling, and to Alex and Shawn for keeping our A/C and furnace running! I also really like the automated messages letting me know when they are about to arrive.

Ciaran R.

With the current heatwave we are experiencing in Ottawa it has reminded me I needed to write this review. I am doing it from my lovely cool home with thanks to Jodie, Tim and the team at Capital City Heating and Cooling.

We moved into a new too us house last year and sadly after getting the AC and furnace serviced it was determined the AC was beyond repair. We had a new heat pump installed a few weeks ago by the team and from the original service, sales and installation they have all been fantastic to deal with. Pricing for both have been more then competitive, timely responses to questions and queries and all round polite and courteous team, showing respect to our home along the way.

I can't recommend them highly enough and look forward to working with them in the future.

Michael N.

We had a great experience with Capital City Heating and Cooling when installing our new air conditioner. The initial consultation was clear and informative, helping us understand our options. Scheduling was flexible, and once the installation date was set, the team arrived on time and completed the work without a hitch. The crew was professional, worked efficiently, and left the property spotless. I especially appreciated being consulted about the exact placement of the unit—it showed attention to detail and respect for our preferences.

Lynn W.

Great Service, Employees always arrive on time, are courteous,
leave the furnace room immaculate. They have maintained our A/C and furnace for four years. I highly recommend them! Sept 19/25

Dave M.

Amazing service by Capital City Heating and Cooling. We needed to extend a gas line and dealing with Jodie, Evan and the team was an amazing experience. They came quickly to take the measurements and provide the quote and once we booked with them they arrived on time and completed the work required.
Will recommend to friends and family!

Karen M.

Let me start first by saying I found out about Capital City on CTV news. I was impressed with the interview & decided to look them up online. I was happy to see that they have an A+ rating with the better business bureau. Feeling confident with this company I contacted them at 1052 pm & had a reply back by 1104 pm. I needed to book a service call. Even though we were going through a heat wave they were able to book me the next day! They weren't able to repair it that evening because parts had to be ordered. They were upfront with the costs & there were no surprise charges. They take pride in their work & did an awesome job and clean up. I am so thankful to now have a working a/c. Thanks to Alex, Kurt & Tim & of course Jodie. You run a professional, honest business. Thanks so much!

Banu O.

This is an excellent company for all HVAC needs. They are very prompt and work on Sundays and even on holidays. The tech that came for troubleshooting was very knowledgeable and did actually take time to do a thorough leak check rather than just checking the refrigerant pressure and saying there is a leak (this is what most companies do). Their prices are fair as well. I highly recommend them.