Blue Willow Tea Shop - Gravenhurst, Ontario

Pug T.

We were hoping for a quick snack ahead of our cruise, not appreciating the sitting times for high tea. The owner was lovely and so accommodating setting us up with a wee tea between sittings. The drinks were refreshing, and the variety, taste, and freshness of the food was top tier. We loved the decor and lots of options for takeaway and British products.

Abby L.

We came here for high tea while visiting the area, based on the many positive reviews — unfortunately, we were very disappointed. There were six of us, and the bill came to over $300. The restaurant charges per person, even for an 8-year-old child who didn’t eat any sweets. While that policy is understandable (though a bit unreasonable), what really let us down was the food quality.

The savory options were very limited — the only meat was a tiny piece of bacon inside a mini burger. The desserts tasted like they came from a supermarket in bulk, not freshly made at all.

But the most unacceptable part was the fruit. It was clearly not fresh — visibly dull, with browning edges. When we asked about it, the server insisted that it was “very fresh,” “just bought,” and “just cut,” and even told us that all the other guests were enjoying the food and only we had complaints. Please see the photos — I’ve never seen such “fresh” fruit before.

Taste can be subjective, and we don’t usually comment on service. But food quality — especially freshness — is non-negotiable. Unfortunately, this experience was not worth the price, and we would not return.

Latest review：

I do not accept the explanation about the watermelon not being fresh, because it was very clear that the fruit was not fresh. The pineapple and melon skins were already turning dark, and the strawberries were dry and discolored. These fruits had not even come into contact with any cream, and the photos clearly show their condition.

I didn’t feel any sincerity from the owner in addressing our concerns.
I was told that there were 80 guests that day and we were the only ones who complained. However, during the meal, I overheard guests at the next table quietly expressing similar dissatisfaction about the food — they just didn’t bring it up to the staff, perhaps because they were more polite.

Maybe I’m a more particular or even “mean” guest, but after paying this price, I simply cannot accept being served food that is so clearly not fresh.

While I understand that businesses want to defend their reputation, dismissing customer feedback instead of taking it constructively is not the best look. I sincerely hope you take this as a chance to improve, not deflect.

Sheila D.

We were at the docks in Gravenhurst looking at the steamship's and we came across this cute little tea shop..We went in and were blown away by how cute this tea shop is. There were so many different tea cups and tea pots on shelves for. There were table and chairs set up with teacups and saucers on the table. Everything is in a baby blue colour theme. At the back is teas, jams and other stuff for sale.We bought 2 scones $7 and they were delicious. And a jar of ginger jam $10.50. The lady working there was very friendly. Along the hallway is more cups and saucers on shelves for sale and the hallway is has lighting along the top of the ceiling.This place has high tea which I would love to try one day.

Geoff L.

Gravenhurst is a truly lovely community and stop if you are travelling to or from the Cottage Country. (between Sudbury & Toronto).
The Blue Willow Tea Shop is located in the impressive Cockburn Square, where you are sure to find something of interest on this picturesque waterfront and creatively designed park area complete with gazebos, picnic areas, unique stores, washroom facilities, ample parking and amazing views.
The Blue Willow Tea Shop is a diamond amongst the many gems to choose from. It is a wonderful treat amongst beautiful surroundings. Whether you are looking for a traditional English ‘cuppa’ & wonderful treats on a 3-tiered cake stand or just wanted to shop for a TRULY WIDE & WONDERFUL assortment of AMAZING jams, jellies and unique gifts etc direct from England, this is the place to take your favourite Aunt, Grandma, visitor or loved one. They will love you for it and remember it forever.
I had my relatives over from Wales and the UK and they adored it. Unfortunately, I also had my ‘man’s best friend’ with us so were unable to indulge in all there was to offer but I did pick up a Mrs Darlington Blackberry & Apple Jam & a Wilkin & Sons Damson Conserve for delicious treats on our cross country road trip.

Kristen G.

Our group of 3 enjoyed our tea time. Great service. Delish tea options and many many nostalgic things to shop for. Recommended for a girls getaway destination.

Not recommended for families. It’s very tight space with many things for kids to touch (or break)

Tire 8.

The Blue Willow Tea shop truly blew my Mom & I away. She has a gluten intolerance & their team still offered her such a great variety. Our server Caroline was lovely, made great suggestions, and really went above and beyond to ensure we had everything we needed. Lovely ambiance, well curated gifts & tea’s. Definitely worth the drive! Our new high tea spot for years to come!

Lily K.

Went for high tea with a friend, and the service from the lovely ladies here never disappoints! The food was delicious compliments to the chef 😄
They have a great selection of tea to choose from as well. Must try spot in Muskoka for high tea if you're visiting or local! Will definitely be returning!

Caroline &. S. T.

We were absolutely delighted with the catering provided by the Blue Willow Tea Shop for our recent event. The quality, presentation, and flavour of everything exceeded our expectations. A special thank to all for their professionalism and for bringing such warmth and elegance to our celebration. Your contribution truly helped make the day memorable. Highly recommend!