RONA Gimli - Gimli, Manitoba

Sher P.

I like using your online service/ pickup, and seeing if things are in stock. I have bought many things from extension cords, water softener salt, bricks, plants, construction cement, paint/ stain, and even a dishwasher. The service here is great. The only problem I have is during winter, you have a large area to show off your Christmas items, but there is only half an aisle, and maybe three, possibly 4 trees put up. For a smaller store Home Hardware actually tries harder, and has lots of items to choose from.

Karen B.

The employees are very helpful. The people who work at the builders desk are amazing. When im not sure about projects that I'm working on, and need ideas or guidance, They are very helpful The guys in the back in the lumber yard keep the place very organized. Plus they help load your vehicle. The prices in the store is very comparable to other stores. In the spring, I enjoy the greenhouse which is on the property..The only thing I don't like, the flyers that come out may not be honored there.

Scott M.

Top notch sales and delivery experience . Thank you for installing our new front load LG washer and dryer. Very pleased.

Taylor R.

Amazing people & amazing service, the carwash is my go to as well! I was working on a project for my Architectural Design degree at my University and they helped me with everything I needed. The guys working in the Lumber yard and at the back even helped me with all the measurements, prices and info I needed. They even printed off a “receipt” for me with all the info! Plus… if you’re looking for plants this summer their green has an amazing selection with great prices! A BIG thank you to everyone that helped me out today! I really appreciate it! 🙂

Sylvia M.

Russ at this location literally saved us. We had major plumbing issues but the store was closing in 10 minutes (we were 15-20 mins away). He stayed open so we could solve our issue. Pointed us in the direction of better priced product and was patient.

Pegside C.

Rona Gimli truly exceeded my expectations in every aspect. The moment I stepped in, I was greeted by friendly and knowledgeable staff who guided me through their extensive range of products. The store's layout is thoughtfully organized, making it effortless to locate everything I needed for my project. What stood out was the staff's willingness to go the extra mile in offering tailored solutions, which showcased their expertise and commitment to customer satisfaction.

From lumber to tools and hardware, Rona Gimli boasts an impressive inventory that caters to both DIY enthusiasts and professional contractors. The checkout process was swift, and the staff remained courteous and attentive till the end of my visit. Whether you're a seasoned builder or a novice in the world of home improvement, Rona Gimli is a must-visit for its exceptional service and quality offerings.

Finally a special thanks to Sean for always going above and beyond.

Don T.

A smaller store but can order in anything you need. Staff are very helpful and friendly. We also have a bit koodoos to the store manager who gave us the flyer price and airmiles for the purchase of a shed one day after the flyer expired. Great customer service is had to find nowadays but you will feel it here. Update:

My son and I went to get plumbing supplies for a water softener. We were served by Jim. He was very knowledgeable about the fittings required. He is a great example of what you can expect from the quality of the staff who work there. I am always impressed with the service they provide.

I have had excellent experience with a Customer service person named Jim.
He works in the plumbing department.

He has assisted me in building a set of adapters to install my new water softener system.His knowledge assisted me with the purchase of the parts and I was very impressed with how the process went.

Today I had Jim, help me with my failed hot tub pump. I was not able to purchase anything, because I found out that hot tub plumbing is different from household plumbing. Jim looked up the hot tub pump online and provided me with a copy of the pump specifications.

Thank you again Jim for your assistance.
I hope you get some positive feedback from your manager.

Katie

I purchased 3 well pumps within 3 days. All of them went faulty, I even had the plumber call the tech line on the pump to make sure. The tech line told us there was something wrong on the inside and they have had this issue a couple times! So upon returning the 3rd pump and wanting to upgrade to a different brand and pay the difference, I was told there is "something funny going on here" and they refused to sell me another pump! Would never go back here, I don't appreciate the insinuation of being shady and all I did was lose money after having to pay to install the same pump THREE TIMES. It was Red Lion brand.