Castle Sewing Centre - Langley Twp, British Columbia

Matthew T.

Popped in today to drop off my wife’s serger, which is in need of some repairs/servicing.

The staff member who assisted me was awesome, and I really appreciated her as I know nothing about sewing.

The repair timeline is a couple of months, but that really isn’t the end of the world. They are busy for a reason!

Got a great vibe from this store. Worth checking out if you are into this sort of thing

Susan F.

Great service! I called to get my Serger serviced and was given an appointment day with a turn around of less than a week. All went exactly as planned and the staff are very nice, knowledgeable and helpful! I highly recommend Castle.
( For me, worth the drive compared to 10+ week wait elsewhere where I had to drop my machine off & leave it or lose my place in line)
Castle, I will be back! *

Joshua H.

I just went there yesterday to pick up one spool of thread and a pack of sewing needles, like 12$ and I was treated as if I was spending 1,200$ very friendly, helpful and a well organized store !

T

They’re helpful and friendly up until you purchase a machine and then they offer no help or guidance after taking your money. They don’t care about their customers or machines once they have your money.

Hilary K. M.

Thank you, thank you, thank you! Cannot recommend Castle enough esp for their service department. Had my vintage Pfaff 7570 in twice at Granville for tune up/repair and each time got it back sounding worse than before. Was told about Castle so figured nothing left to lose. Got him back yesterday and he is literally purring. Hasn’t sounded this good for years - indeed he’s sewing like he did when I first got him AND they charged less! Thank you so so much to everyone at Castle (esp the mechanics/techs). Outstanding service at very very fair prices. Am so relieved there is still someone capable of servicing my machines. If you need a tune up or repair go to Castle. You won’t be disappointed!

Cayce V.

Castles is absolutely amazing! Their staff are so kind and helpful, especially the technicians. They are always ready to jump in and help when issues arise. I have purchased 2 brand new machines there in the past couple of years and I am SO happy with them. I have always felt welcomed when I enter the store. The staff have gone above and beyond to help me when I need anything. I will never buy a machine anywhere else.

Myrna P.

I was very impressed with the level of customer service from Castle Sewing. It is easy to recommend a place when everything goes well but when things inadvertently go off the tracks and the business goes out of their way to make amends, you know you are dealing with a top notch establishment. Thank you to Tracey and Stephanie for their amazing customer service.

brandon L.

the worst experiences in my life was at this place. they just take your money and run. they lied to me more than 3 times. they taught me wrong and admitted it that they were teaching me wrong. there staff don't know much about the products in the store and sold me thing i did not need. i brought my machine in 3 times for them to fix the problem and each time things got worse. if you like spending lots of money and getting no help and getting lied to over and over and getting sluffed off to the side then you have found the right place.